meeting scheduled

I have scheduled a meeting for this weekend with Mary Moore Cavanagh, the Director of Education and Outreach at Komen Austin. I want to get her feedback about the kinds of health questions people have when they call her, especially since they do not seem to seek information over the Web--not that it's on our Web site anyway. I wonder if the kinds of things they want to know are more comfortably asked of a person? or perhaps they know from previous experience what kinds of info are on the site? or, since many of the questions we get are from women looking for free care, perhaps they do not have internet access and got the phone number from some other source. I am interested in both who contacts us, and what kinds of info would be most helpful for them. Mary Moore has been at Komen for years, and also talks to other Affiliates and travels to the national office in Dallas on a regular basis, so she should be very helpful.